Reliable Wireless-not so reliable-not honest-doesnt give promised refund

Canfield, Ohio 0 comments
Not resolved

Purchased 5 cell phones from Reliable Wireless in Eastwood Mall in Niles Ohio for T-Moblie service.We were told there were no fees to return the phones if they didn't work.

We had emergency service only from the day the phones were brought home. We reported this 3 days in a row but salesmen wouldn't help us. Finally returned phones after a week of no service at all.

We were told there was a 20% restocking fee and "the check is in the mail." There is no policy posted, we were told no fees.No refund received.

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